Gestión de las relaciones con los empleados y agilidad organizativa: papel mediador del empoderamiento de los empleados en el sector de bienes de consumo
DOI:
https://doi.org/10.1344/jesb2023.8.2.36938Palabras clave:
Employee Relationship Management, Organizational Agility, Employee EmpowermentResumen
El estudio examina el papel mediador del empoderamiento de los empleados en la relación entre la gestión de las relaciones con los empleados y la agilidad organizacional. En este trabajo se ha utilizado el método de encuesta mediante una copia cerrada del cuestionario para recopilar datos de trescientos cincuenta y ocho (358) encuestados a través de la plataforma de documentos de Google. Se utilizó el modelo de ecuaciones estructurales para analizar los datos utilizando el programa macro PROCESS como un paquete de software basado en regresión. Los resultados muestran que las relaciones con los empleados tienen un impacto significativo en la agilidad organizacional. También se detecta que la gestión de las relaciones con los empleados mejora el empoderamiento de los empleados porque les ayuda a alcanzar sus objetivos organizacionales directamente al permitirles tomar decisiones. Finalmente, existe un estrecho vínculo entre el empoderamiento de los empleados y la agilidad organizacional. Los resultados también indican que el empoderamiento de los empleados tiene una relación positiva e importante con las relaciones con los empleados y la agilidad organizacional. Este estudio establece un papel importante para el empoderamiento de los empleados como intermediario entre la gestión de las relaciones con los empleados y la gestión de la organización. Esto significa que todos los empleadores tienen la mayor ventaja competitiva de empoderar siempre a su personal con talento reconocido de clase mundial. El estudio ha contribuido a la acumulación de conocimiento al demostrar la adaptabilidad del RBT en un período de pandemia para optimizar la motivación de los empleados a expensas de reconocer el instinto de agilidad organizacional en una era desafiante donde el cambio ocurre sin previo aviso.
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Derechos de autor 2023 Journal of Evolutionary Studies in Business
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