The need for a cultural management support tool that improves accessibility in creative tourism
DOI:
https://doi.org/10.1344/THJ.2021.3.4Keywords:
Cultural accessibility, Experiences, Inclusion, Tourism managementAbstract
This article examines the study of how to make creative tourism activities accessible, it is based on investigating the specific needs of potential visitors with disabilities and how to adapt these co-creation activities to them. The main objective is to draw up a Guide that contains accessibility criteria for these creative cultural activities, which also reflects various solutions and tailor-made professional training for companies that require it.
To achieve the objective, it is a priority to identify each link in the accessibility value chain, related to leisure activities, to understand what needs to be improved in the phases of the visitor experience, in this case before and during the tourist experience. Professionals who have worked on various accessibility and inclusion projects were interviewed and an analysis of the contents of the existing accessibility manuals was carried out. In addition, potential visitors with disabilities were interviewed, after that, the websites of the destinations that offer creative tourism activities were analysed to determine the level of accessibility of the website and the activity on site.
Finally, analysing the results obtained, it was concluded that it does not exist a manual for creative tourism activities and a professional training program. From this point, it was possible to start the creation of the guide and to build the training program for creative tourism activities and it can be considered to adapt all types of tourist activities that involve the added value of co-creation.
References
Accesso Cultura. (2020). La participación cultural de las personas con discapacidad o deficiencias: cómo crear un plan de accesibilidad. Lisboa. Cámara Municipal.
Amin, A. & Thrift, N. (2002). Cities: reimagining the urban. Cambridge. Polity Press.
Baker, M. (1989). Tourism for all: A report of the working party chaired by Mary Baker. Rnglisj Tourist Board.
Barbaro, M.N. (2021). Lineas Guias Para La Accesibilidad De Las Actividades Creativas. Barcelona. Disponible en: https://cutt.ly/ln4XiRI
Buhalis, D. & Darcy, S. (2011). Accessible Tourism: Concepts and Issues. Bristol. Channel View.
Commonwealth Department of Industry Tourism and Resources. (2003). Green paper: A Medium to Long Term Strategy for Tourism (T. and R. Dept of Industry (ed.)).
Farrell, P. (2000). The impact of research on developments in inclusive education. International Journal of Inclusive Education, 4(2), 153–162. https://doi.org/10.1080/136031100284867
Hernández-Galán, J., Borau, J.L. & Sánchez, C. (2021). Observatorio de la accesibilidad en España. Disponible en: https://biblioteca.fundaciononce.es/publicaciones/otras-editoriales/coleccion-accesibilidad/observatorio-de-accesibilidad-universal-en
Lavado Paradinas, P. (2015). La museología social: en y con todos los sentidos. Hacia la integración social en igualdad. Her&Mus. Heritage & Museography, 7(2), 13–20.
Nations, U. (1948). Universal Declaration of Human Rights. https://www.standup4humanrights.org/en/declaration.html
Network, C. T. (2010). Creative Tourism Network. http://www.creativetourismnetwork.org
OMS (2007), Universal Design. http://omsudl.weebly.com/udl-info.html
Organization, W. H. (2020). Disability and health. https://www.who.int/news-room/fact-sheets/detail/disability-and-health
Rhodes, M. (1961). An analysis of creativity. The Phi Delta Kappan, 42(7), 305-310.
Richards, G. (2008). Textile Tourists in the European Periphery: New Markets for Disadvantaged Areas? Tourism Review International, 8(4), 323–338. https://doi.org/10.3727/154427205774791519
Richards G., & Raymond. C. (2000). Creative Tourism. ATLAS News, 23, 16–20.
Small, J., Darcy, S., & Packer, T. (2012). The embodied tourist experiences of people with vision impairment: Management implications beyond the visual gaze. Tourism Management, 33(4), 941–950. https://doi.org/10.1016/j.tourman.2011.09.015
Smith, R. W. (1987). Leisure of disabled tourists: Barriers to participation. Annals of Tourism Research, 14(3), 376–389.
UNESCO. (1994). Salamanca-Statement-and-Framework.in Action. 1–22. UNESCO. Salamanca. Disponible en: https://www.european-agency.org/sites/default/files/salamanca-statement-and-framework.pdf
UNESCO World Heritage Centre. (1977). Convention for the protection of the world cultural and natural heritage. Adopted by the General Conference of the United Nations Educational, Scientific and Cultural Organization at its seventeenth session, Paris, Convention pour la protection du pa. 1037(15511).
United Nations (1948). Universal Declaration of Human Rights. https://www.standup4humanrights.org/en/declaration.html
ONU. (1994). Normas Uniformes sobre la igualdad de oportunidades para las personas con discapacidad. https://www.ohchr.org/SP/ProfessionalInterest/Pages/PersonsWithDisabilities.aspx
Union Europea. (1996). La Carta di Lussemburgo.
Vega Lugo, N., & González Espinoza, C. (2015). Manual sobre Turismo Accesible para Todos: Principios, herramientas y buenas prácticas Módulo I: Turismo Accesible – Definición y contexto. In Boletín Científico de las Ciencias Económico-Administrativas del ICEA (Vol. 4, Issue 7). https://doi.org/10.29057/icea.v4i7.178
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2022 Maria Nastassia Barbaro
![Creative Commons License](http://i.creativecommons.org/l/by/4.0/88x31.png)
This work is licensed under a Creative Commons Attribution 4.0 International License.
The authors who publish in this journal agree to the following terms:
- Authors retain copyright and grant the journal the right of first publication.
- Texts will be published under a Creative Commons Attribution License that allows others to share the work, provided they include an acknowledgement of the work’s authorship, its initial publication in this journal and the terms of the license.
![](/public/site/images/jarcos/88x311.png)