Procedure for managing internationalization at the Faculty level. Methodological bases for its implementation in Cuban Universities

Abstract

In the current global context, the role of internationalization in Higher Education is especially marked by the need to strengthen alliances that promote higher quality in training and in the generation of knowledge for development. Its strategic vision, consequently, identifies the aspiration to provide support for an increasingly modern and competitive university. To achieve this, diagnoses that harmonize with the challenges of effectively facing management in the always challenging frameworks imposed by globalization must be encouraged. In Cuba, there is evidence of dissatisfaction in the management structures with the level of success achieved. This study proposes, from an organizational innovation process, a procedure to improve the management of internationalization at the Faculty level based on the experience of the Universidad de Oriente, which provides methodological guidelines for its possible implementation in Higher Education Institutions (IES) Cuban. In its achievement, analysis-synthesis and inductive-deductive were used as theoretical methods. In the same way, the hermeneutical method of qualitative empirical research, empirical techniques such as survey and documentary review; as well as computer supports for statistical processing, expert validation and the creation of graphs and diagrams. The proposal offers a solution to the problem identified, provides managers with a methodological tool aimed at improving the decision-making scheme supported by scientific methods and tools, and contributes to promoting quality, efficiency and effectiveness in the management of this process.